CarsComm | All-in-one app for vehicle owners and drivers

Our Community Guidelines and Code of Conduct outlines the standards expected of all CarsComm users and partners.

1. Purpose

CarsComm exists to help vehicle owners, drivers and automotive businesses communicate, collaborate and support one another in a safe, respectful and lawful environment.

These Community Guidelines and Code of Conduct form part of the CarsComm Terms and Conditions.

All users of CarsComm must comply with these Guidelines at all times.

Failure to comply may result in:

content removal;
feature restrictions;
warnings;
temporary suspension;
permanent account termination;
referral to law enforcement or regulatory authorities where appropriate.

2. Be Respectful

You must treat all CarsComm users with respect and courtesy.

You must not:

harass another user;
bully another user;
threaten another user;
intimidate another user;
stalk another user;
encourage others to target or harass another person;
repeatedly contact a user who has asked not to be contacted.

Respectful disagreement is acceptable.

Personal attacks are not.

3. No Abusive or Offensive Content

You must not use CarsComm to:

send abusive messages;
send offensive messages;
send insulting messages;
use discriminatory language;
make threats;
engage in hate-based conduct;
encourage violence;
promote criminal activity.

CarsComm may immediately remove users engaging in serious abusive behaviour.

4. No Sexual Content

CarsComm is not a dating platform.

Users must not:

send sexually explicit messages;
send sexually explicit photographs;
send pornographic material;
request intimate content;
solicit sexual services;
distribute sexually suggestive material;
use CarsComm for sexual exploitation of any kind.

Any serious breach may result in immediate account termination.

5. Protect Privacy

Privacy is fundamental to CarsComm.

You must not:

disclose another person's personal information without permission;
share private contact information obtained through CarsComm;
publish screenshots containing private information;
upload documents belonging to another person without authority;
misuse emergency contact information;
misuse vehicle registration information;
attempt to identify users outside of intended platform functionality.

Users are responsible for ensuring they have authority to upload information relating to another person.

6. Vehicle Information Must be Accurate

You must ensure that vehicle information uploaded to CarsComm is accurate and lawful.

You must not:

create fake vehicle profiles;
falsely claim ownership of a vehicle;
use another person's registration number without authority;
knowingly provide incorrect vehicle details;
use CarsComm to impersonate another vehicle owner.

Repeated or deliberate misuse may result in account termination.

7. Appropriate Use of Messaging

CarsComm messaging exists to facilitate legitimate communication.

You must not use CarsComm messaging for:

abuse;
harassment;
spam;
threats;
scams;
unsolicited commercial advertising;
chain messages;
phishing attempts;
malware distribution;
unlawful activity.

You remain solely responsible for all messages sent through your account.

CarsComm may investigate messaging misuse and remove offending content.

8. Missing Vehicle Reports

Missing Vehicle features must be used responsibly.

You must not:

knowingly submit false reports;
make malicious reports;
target another user;
encourage vigilante activity;
encourage trespass;
encourage confrontation;
misuse information obtained through a Missing Vehicle alert.

If a vehicle appears stolen or involved in unlawful activity, users should contact the appropriate authorities.

CarsComm is not a law enforcement service.

9. Prang Log and Incident Records

Prang Log entries should only contain truthful information.

Users must not:

fabricate accidents;
upload misleading evidence;
provide false statements;
alter incident records to deceive others;
make knowingly false allegations.

CarsComm does not verify incident information and users remain responsible for all content they submit.

10. Emergency Contact Features

Emergency Contact and Next of Kin features must be used responsibly.

You must not:

provide emergency contact details without authority;
deliberately enter incorrect emergency contact information;
misuse emergency notifications;
falsely report emergencies;
interfere with another user's emergency contact arrangements.

CarsComm is not an emergency response service.

In an emergency, users must contact 000 or other appropriate emergency services.

11. No Fraud or Deceptive Conduct

Users must not:

engage in fraud;
impersonate another person;
impersonate a business;
create fake accounts;
use false identities;
misrepresent qualifications, affiliations or credentials;
engage in scams or deceptive practices.

CarsComm reserves the right to investigate suspected fraud.

12. No Illegal Activity

CarsComm must not be used for unlawful purposes.

Users must not use CarsComm to:

facilitate criminal activity;
facilitate theft;
facilitate stalking;
facilitate harassment;
facilitate fraud;
facilitate illegal surveillance;
facilitate unauthorised tracking;
breach privacy laws;
breach intellectual property laws.

Where appropriate, CarsComm may cooperate with law enforcement authorities.

13. Respect Intellectual Property

Users must not upload or distribute content unless they have the right to do so.

You must not:

upload copyrighted material without permission;
upload stolen content;
misuse CarsComm trademarks;
copy CarsComm content without authorisation;
reproduce another user's content without permission.

14. No Spam or Unauthorised Marketing

Users must not:

send bulk unsolicited messages;
promote unrelated businesses;
run mass marketing campaigns;
harvest user information for marketing;
collect contact details for advertising purposes.

Commercial activity is only permitted where expressly authorised by CarsComm.

15. Platform Abuse

Users must not:

reverse engineer CarsComm;
scrape CarsComm data;
harvest registration information;
harvest user information;
test platform vulnerabilities without permission;
upload malicious software;
attempt to gain unauthorised access;
interfere with CarsComm operations.

Any attempt to compromise platform security may result in immediate account termination.

16. Report Misconduct

Users should report behaviour that may violate these Guidelines.

Reports may include:

abuse;
impersonation;
fraud;
privacy violations;
false vehicle information;
spam;
safety concerns;
unlawful conduct.

CarsComm may investigate reports but is not obligated to take a particular action in every case.

17. Enforcement

CarsComm may take any action it reasonably considers necessary to protect users, the platform and the broader community.

Actions may include:

issuing warnings;
removing content;
restricting features;
suspending accounts;
terminating accounts;
preserving evidence;
reporting matters to authorities;
commencing legal proceedings where appropriate.

CarsComm's enforcement decisions are made at its sole discretion, subject to applicable law.

18. Community Values

CarsComm is built around:

respect;
privacy;
safety;
honesty;
accountability;
responsible vehicle ownership;
community support.

Every user contributes to the quality and safety of the CarsComm community.

By using CarsComm, you agree to uphold these principles and comply with these Community Guidelines and Code of Conduct.

CarsComm Code of Conduct

CarsComm Code of Conduct